Deposits

The minimum deposit to secure the booking is half the total tariff. Deposits must be paid within 7 days of booking, otherwise the booking will be cancelled and the apartment automatically available to re-let.

Payments

The balance of the total rent is to be paid in full by DIRECT DEBIT, PERSONAL
CHEQUE OR CREDIT CARD (Visa, Mastercard & Bankcard accepted), 30 days prior to arrival. Wholesalers and Travel Agents are not permitted to pay by Credit Card.

Cancellations

In the event of a cancelled booking 30 or more days prior to arrival, deposits shall not be refunded unless the property is re-let for the total period of the proposed occupancy, in which case a service fee of $100 shall be charged to the person cancelling the booking.

Arrival and Departure Times

Check In commences from 3.30pm on the date of arrival and the premises must be vacated by 10.00 am sharp on the day of departure. No exceptions will be granted and late departures will be charged an extra days tariff.

Number of Persons

The premises must be kept clean at all times and the number of occupants must not exceed the number of beds provided for, or the number agreed to with the Agent at the time of booking, (whichever is lesser).

The Term

The premises are rented for holiday purposes only for the specified period and vacant possession will be given up by 10.00 am on the date of expiration of the period.

Inspection

An inspection of the premises can be made upon demand by Arlberg Management, if deemed necessary.

Snow Guarantee

If there are fewer than 5 ski lifts operating, due to a lack of snow 72 Hours prior to the commencement of your ski holiday, you may choose to receive a full credit or a full refund on all prepaid accommodation, lift product, ski hire and meals booked with directly with Arlberg Hotham (Hotham Management).

Travel Insurance

Travel Insurance is highly recommended. For more information you can visit our website www.arlberghotham.com.au and obtain a quotation.

No Pets

To abide by Local Government Health Regulations and Body Corporate Rules, we hereby advise that no pets are permitted in any rental properties.

BOOKINGS ARE ACCEPTED BY US IN GOOD FAITH AS AGENTS

(a) With regard to telephone or postal bookings, no responsibility for
mis-description can be accepted by us.

(b) We cannot be held responsible for actions taken by the owners of
premises that are outside of our control, such as

i. the property is sold or
ii. the tariff is increased prior to your occupation, or
iii. the property is altered in any way, or
iv. the property is withdrawn for letting

In any of the above or other circumstances, every reasonable endeavour
will be made to find alternative accommodation.

Personal Property

No responsibility is taken by the Agent of the Owners for Tenants personal property.

Breakages and Damages

As the tenant you are responsible for all damages, Breakages and loss incurred during the term of your occupancy. These are to be reported or replaced and paid for prior to Check Out.

Cleaning

Please assist by leaving the premises clean and tidy, or additional cleaning fees may be charged.

No Smoking

Arlberg is a Smoke Free Building. There is a cleaning fee of $250 if smoking has occurred in the apartment. There are airlocks on level 5 and Level 1 Entranceways for Smokers. There is also a Smoking Room in the Avalanche Bar.

These conditions are an agreement between the parties. Any infringement permits Arlberg Management to refuse a key, amend the rental or immediately terminate the tenancy.

In an event of an emergency after office hours please contact Arlberg Reception on (03) 5759 3618


Site Disclaimer

Except as expressly provided otherwise in an agreement between you and Arlberg Hotham Management, neither Arlberg Hotham Management nor any third party has conferred upon you by implication, estoppel or otherwise, any license or right under any patent, trademark, or copyright.

Except as expressly provided otherwise in an agreement between you and Arlberg Hotham Management, all information, the web site, and publications are provided "as is" without warranty of any kind and Arlberg Hotham Management hereby disclaims all warranties either expressed or implied, including, but not limited to, implied warranties Of merchantability or fitness for a particular purpose. In addition, Arlberg Hotham Management disclaims any warranties of non infringement, title or quiet enjoyment. In no event will Arlberg Hotham Management be liable for any special, indirect, or consequential damages, or any damages whatsoever resulting from the loss of use, data or profits, whether in an action for breach of contract or warranty or tort (including negligence) arising out of or in connection with the information, the web site, or the publications.

You assume all risks concerning the suitability and accuracy of the information within the web site and publications. The web site and publications may contain technical inaccuracies or typographical errors. Arlberg Hotham Management assumes no responsibility for and disclaims all liability for any such inaccuracies, errors, or omissions in the web site and publications and in any other referenced or linked documents.

Arlberg Hotham Management, may make changes to the information, web site, publications, prices, technical specifications, and product offerings at any time and without notice.

 

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